Course curriculum

  • 1

    Unit 1 Understanding Your Employer Organisation

    • Resources

    • Resource Links

    • Lesson 1

    • Lesson 2

    • Lesson 3

    • BTEC Level 2 Diploma for Customer Service Practitioners - Unit 1 Understanding Your Employer Organisation Quiz

    • BTEC Level 2 Diploma for Customer Service Practitioners End Of Unit Assignment Completion Task

    • Workbook

    • BTEC Level 2 Diploma for Customer Service Practitioners - Unit 1 Understanding Your Employer Organisation Feedback