Course curriculum

  • 1

    Unit 3 Understanding Continuous Improvement In Customer Service

    • Resources

    • Resource Links

    • Introduction

    • Lesson 1

    • Lesson 2

    • Lesson 3

    • Lesson 4

    • BTEC Level 3 Diploma For Customer Service Specialists - Unit 3 Understanding Continuous Improvement In Customer Service Quiz

    • BTEC Level 3 Diploma For Customer Service Specialists End Of Unit Assignment Completion Task

    • Workbook

    • BTEC Level 3 Diploma For Customer Service Specialists - Unit 3 Understanding Continuous Improvement In Customer Service Feedback