Course curriculum

  • 1

    Unit 4. Principles of Communication and Relationship Management

    • Introduction

    • Self Awareness and Emotional Intelligence

    • The role of communication in organisations

    • Effective Communication in Business

    • Understanding Stakeholders, Networking and Building Working Relationships

    • Understand Conflict Management

    • Understand how to chair meetings effectively

    • Understand how to give Constructive Feedback

    • Unit 4 Principles of Communication and Relationship Management Assignment