Course curriculum

  • 1

    Module 1 Understand the Business Environment and Continuous Improvement

    • Introduction

    • Understand the Organisation Mission and Strategy

    • Understand Organisational Branding

    • Understand internal and external factors that influence business

    • Understand Policies and Procedures

    • Understanding Stakeholders
  • 2

    Leadership Theory

    • Leadership Styles

    • Understand problem solving and decision-making techniques

    • Understand Change Management

    • Understand Continuous Improvement
  • 3

    Legislation

    • Understand Confidentiality and Data Protection

    • Understand Health and Safety Legislation at work

    • Understand Equality and Diversity

    • Understand Consumer Legislation

    • Module 1 Understand the Business Environment and Continuous Improvement Assignment