All Courses Level 2 Customer Services KSB Introduction 1 Lessons All Courses Learner and Manager Commitment to Adult Apprenticeships 3 Lessons All Courses Safeguarding, Prevent and British Values 6 Lessons All Courses Level 2 Customer Service KSB Module 1 Understand your employing organisation 9 Lessons All Courses Level 2 Customer Service KSB Module 2 Understanding How to Deliver High-Quality Customer Service 10 Lessons All Courses Level 2 Customer Service KSB Module 3 Understanding Personal Effectiveness in Customer Service 8 Lessons All Courses Level 2 Customer Services KSB Module 4 Understanding Communication in a Customer Service 6 Lessons View all courses