All Courses Level 2 Medical Reception/Customer Services KSB Introduction 1 Lessons All Courses Learner and Manager Commitment to Adult Apprenticeships 3 Lessons All Courses Safeguarding, Prevent and British Values 6 Lessons All Courses Level 2 Medical Reception KSB Module 1 Understanding the Healthcare Sector 3 Lessons All Courses Level 2 Medical Reception KSB Module 2 Understanding Medical Terminology 2 Lessons All Courses Level 2 Medical Reception KSB Module 3 Understand your employing organisation 9 Lessons All Courses Level 2 Medical Reception KSB Module 4 Understanding How to Deliver High-Quality Patient Service 10 Lessons All Courses Level 2 Medical Reception KSB Module 5 Understanding Personal Effectiveness in a Patient Service Wo 8 Lessons All Courses Level 2 Medical Reception KSB Module 6 Understanding Communication in a Patient Services 6 Lessons View all courses